1. Log on to the SCYO portal (either on the phone app or web browser). 2. Select "Account". 3. Select "Future Absence" under the relevant child. 4. Enter your absence date & details. https://youtu.be/DOgM7yqJqic https://youtu.be/QnMqWdYNZZg

Sign into the customer portal (http://app.iclasspro.com/portal/scyo) Select the hamburger menu button on the top left corner Select "More" Select "Family Policies" Scroll down until "Billing Authorization & Surcharge Disclosure" to view list of surcharges. https://youtu.be/d940n-Rv8xw